SISU are an Australian based business who believe products we put on our face should only contain the highest quality, safe and proven ingredients in packaging that not only looks gorgeous but works to keep your products free from oxidation.

We want our brand to be luxurious, effective, Australian sourced, inclusive, environmentally friendly and something your excited to put on your vanity.

Our skincare is for everyone.

Where available our oils are organic, cold pressed, and always sourced from ethical Australian businesses.

Our oil formulas are years in the making and were made for the people we love. We are not for anti-aging but healthy aging.

SISU Skin stands for efficacious formulas that work so you can have your very best skin day.

Our founder has been a skin care enthusiast (nerd?) for years. Growing up with cystic acne made her keen to learn more about ingredients that work to heal and protect the skin.

Spending years researching ingredients, working on formula after formula and testing on her own face (and willing friends and family) she was able to develop formulations that actually worked.

Each face oil is dedicated and was created for someone she loves as an answer to their skincare concern. The Glow Oil was made for a loved one who wanted to wake with clear glowing skin, the Calm Oil for a loved one with red and inflamed skin, the Restore Oil for a loved one who wanted something light weight that did everything (and there are other oils still in the pipeline....).

Once the formulas were perfect then came packaging; it needed to be luxurious but also functional. Something that prevented the product from being exposed to nasties, water, bacteria and oxidation. After months of hunting and testing we decided on the airless pump. It not only looks luxurious but it fit the bill and also hit a non-negotiable criteria; it was recyclable and didn't require additional packaging that we knew would just end up in the landfill.

It's a labour of love and one we are very proud of!

SHIPPING FEES

We never want anyone to give up on their SISU Skin experience because of shipping which is why we offer free shipping over $60 and have made our shipping below that very affordable at $7 no matter where in Australia you live.

AUSTRALIA WIDE SHIPPING

At this time we only ship to Australia but international shipping is on the cards.

DELIVERY TIMELINE

Where possible we will do same day dispatch. Reach out to sales@sisuskinaustralia.com if you need your goodies urgently.

SHIPPING MATERIALS

Depending on your package you will either receive in a recyclable polymailer all wrapped up lovingly in black tissue and protective packaging. Larger items with multiple bottles will come in a box.

PRODUCT PACKAGING

As pat of our mission to minimise our environmental impact we do not box our products individually and have chosen our product bottles to be durable (but don't worry we take care to ensure that your products make it you safely).

Face oils have gained popularity in recent years, and for good reason.

Incorporating face oils into your skincare routine can provide a multitude of benefits. Clinical studies have shown that certain oils, when chosen carefully, can help maintain skin hydration, improve skin barrier function, and even reduce the signs of aging. Not all oils are created equal, and one key factor to consider is their comedogenic and irritant ratings. Opting for oils with low comedogenic and irritancy ratings is crucial to avoid clogging pores and minimizing potential skin irritations (we have done the hard work for you).

Clinical research supports the use of face oils in skincare. For instance, a study published in the Journal of Cosmetic Dermatology found that oils like argan, rosehip, and marula, when applied to the skin, can significantly increase skin hydration and improve its barrier function. Another study in the Journal of Investigative Dermatology reported that certain plant-derived oils rich in antioxidants, such as grapeseed oil, can help combat oxidative stress and reduce the signs of aging, such as fine lines and wrinkles.

Return Policy

At SISŪ Skin we are committed to providing our customers with high-quality skincare and cosmetic products. We want you to be completely satisfied with your purchase. Our Return Policy is designed to comply with Australian Consumer Law, and we aim to make the return process as straightforward as possible.Consumer Guarantees:As a consumer in Australia, you are entitled to certain guarantees under the Australian Consumer Law. These guarantees include that our products will be of acceptable quality, fit for their intended purpose, and match their description. If our products do not meet these guarantees, you have the right to a remedy.Change of Mind Returns:If you change your mind about a purchase, we may offer a return or exchange under the following conditions:- The item is returned within 30 days of purchase.- The item is in its original, unopened, and unused condition.- You have proof of purchase (e.g., receipt).Please note that due to the nature of skincare and cosmetic products, we cannot accept returns or exchanges on items that have been opened or used for hygiene and safety reasons.Consumer Guarantee Returns:If a product is faulty, not of acceptable quality, does not match its description, or is not fit for its intended purpose, you are entitled to a remedy under Australian Consumer Law. This may include a refund, replacement, or repair.How to Initiate a Return:To initiate a return, please follow these steps:

1. Contact our Customer Support team at sales@sisuskinauatralia.com to inform them of the issue and request a return.

2. Our team will guide you through the return process, which may include providing proof of purchase and photos of the product.

Refunds: If you are entitled to a refund, it will be processed using the original payment method. Refunds will be issued promptly once the return is approved and the product is received and inspected.

Exchanges:

For eligible returns, we may offer exchanges for a similar product or an alternative item of equal value provided your item has not been opened damaged in any way. Contact Us: If you have any questions or need further assistance regarding our Return Policy, please don't hesitate to contact our Customer Support team at sales@sisuskinauatralia.com. 

PRIVACY POLICY

This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website.

1. Information We Collect: 

a. Personal Information: - Name, email address, and contact information. - Billing and shipping details for purchases. - Preferences and feedback provided by you.

b. Automatically Collected Information: - IP address, device information, and browsing history.

2. How We Use Your Information:

a.Personalization:*- Tailoring our website content to your preferences. - Providing personalized product recommendations.

b.Transactions: - Processing and fulfilling orders. - Managing billing and shipping.

c.*Communication:- Responding to inquiries and providing customer support. - Sending updates, promotions, and newsletters (with opt-out options).

3. Information Sharing: 

a. Third-Party Service Providers: 

Utilizing trusted partners for payment processing, shipping, and analytics.

b. Legal Compliance:- Complying with legal obligations and responding to lawful requests.

4. Cookies and Tracking:

a.Cookies: - Utilizing cookies for a better user experience and analytics.

b.Opting Out: - Adjusting browser settings or using privacy tools to control cookie preferences.

5. Security Measures:

a.Data Security: - Implementing measures to protect against unauthorized access and disclosure.

b. DataEncryption:- Securing data transmission during online transactions.

6. Your Rights: 

a.Access and Correction: - Accessing and updating your personal information.

b.Opt-Out: - Choosing not to receive promotional communications.

7. Children's Privacy: Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. 

8. Changes to this Privacy Policy: We reserve the right to update this Privacy Policy. Please review it periodically for changes.

9. Contact Us: For questions or concerns regarding this Privacy Policy, please contact us at sales@sisuskinaustralia.com.

By using our website, you agree to the terms outlined in this Privacy Policy.